Episodes
Tuesday Jul 09, 2019
#12 - Leadership Stories with Jordan Meisner
Tuesday Jul 09, 2019
Tuesday Jul 09, 2019
I have a wonderful conversation with Jordan Meisner where he shares his Hyatt career and wisdom on various topics: the potential his leaders saw in him early in his career, how you naturally 'have it' and can connect with others, his leadership nuggets, the importance of learning continuously and how the people you work with make your life full.
Friday Jun 28, 2019
#11 - Expert Talk with Jeff Bucholtz: Unintentional Bias
Friday Jun 28, 2019
Friday Jun 28, 2019
Introducing a new episode segment: Expert Talk. I chat with subject matter experts outside of Hyatt on topics that will assist in your leadership and connecting with guests & colleagues. First episode: I chat with Jeff Bucholtz from (R)EVOLVE Consulting about unintentional bias. He defines it so we understand how it is a part of our day to day and provides us with tools to help catch ourselves when our unintentional biases are interfering with our ability to connect with others.
For additional information on (R)EVOLVE Consulting visit their website: https://www.revolveconsulting.com/home-3
Tuesday Jun 18, 2019
#10 - Leadership Stories with Amanda Parsons
Tuesday Jun 18, 2019
Tuesday Jun 18, 2019
We listen to Amanda Parsons share her career journey to become a GM and she discusses how we need to strive to always be the Leader we want to be known for being. To achieve this she talks about the importance of self-awareness and being a student of leadership.
Tuesday Jun 18, 2019
#9 - Leadership Stories with Nikki Massey
Tuesday Jun 18, 2019
Tuesday Jun 18, 2019
We listen to Nikki Massey talk about change management and discuss various examples that reiterate the importance of communication, building trust and bringing colleagues along during change.
Tuesday Jun 04, 2019
#8 - Leadership Stories with Monica Cheeks
Tuesday Jun 04, 2019
Tuesday Jun 04, 2019
We listen to Monica Cheeks talk about handling difficult conversations by creating trust, being transparent and using positive language.
Tuesday Jun 04, 2019
#7 - Leadership Stories with Pina Purpero
Tuesday Jun 04, 2019
Tuesday Jun 04, 2019
We listen to Pina Purpero discuss her career journey to become a General Manager. She shares how always throughout her career she focused on building skills that would help her become a General Manager and how she creates balance for herself in this role.
Monday May 20, 2019
#6 - Leadership Stories with Daniel Kuperschmid
Monday May 20, 2019
Monday May 20, 2019
We listen to Daniel Kuperschmid talk about the different levels of empathy that exist and how to achieve the highest level of empathy in guest & colleague interactions by truly listening.
Monday May 06, 2019
#5 - Leadership Stories with Geoff Gray
Monday May 06, 2019
Monday May 06, 2019
We listen to Geoff Gray talk about our focus on customer service as a company and share stories on how he's used care to drive metrics.
Monday Apr 08, 2019
#4 - Leadership Stories with Shane Nicolopoulos
Monday Apr 08, 2019
Monday Apr 08, 2019
We listen to Shane Nicolopoulos talk about the difference between a complexity leader and linear leader. Listen to us discuss how one of these two drives more innovative ideas and the value of making brainstorming a regular in your workday.
Monday Mar 25, 2019
#3 - Leadership Stories with Angela Haning
Monday Mar 25, 2019
Monday Mar 25, 2019
We listen to Angela Haning talk about our exciting tool, the Colleague Experience Survey and tips to enhance our listening behavior.