Episodes
![#31 - Leadership Stories with Mia Kyricos](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Mar 05, 2020
#31 - Leadership Stories with Mia Kyricos
Thursday Mar 05, 2020
Thursday Mar 05, 2020
I have a conversation with Mia Kyricos, Senior Vice President - Global Head of Wellbeing, around wellness and wellbeing. Mia shares Hyatt’s unique approach to wellness in the workplace and how these actions support our journey to wellbeing. We also talk about the elusive work life balance where Mia discusses our efforts should be focused on integration vs. balance. She shares tips to assist each of us in assessing our overall wellness and how part of the wellbeing journey is the responsibility we have to show up as our best selves.
![#30 - Leadership Stories with Thierry Guillot](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Feb 27, 2020
#30 - Leadership Stories with Thierry Guillot
Thursday Feb 27, 2020
Thursday Feb 27, 2020
I have a conversation with Thierry Guillot, RVP - Operations for Latin America & Carribean, about his mantra of leading more, managing less. He shares how at certain points in your leadership career you start leading with your ego which is ineffective and exhausting. In order to execute you have to lead through your people. Thierry shares how he believes the more Leaders are stepping into roles they shouldn’t, the less they are allowing their team to be their best and utilize their potential. Stop managing your team and lead them – unleash your people.
![#29 - Historias de Liderazgo con Enrique Luna, Israel Trejo y Luis Ticknor](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Feb 20, 2020
#29 - Historias de Liderazgo con Enrique Luna, Israel Trejo y Luis Ticknor
Thursday Feb 20, 2020
Thursday Feb 20, 2020
Yo tengo una conversación sobre el enfoque de la Hyatt en ‘ la Promoción de la Atención’ con Enrique Luna - Gerente de Stewarding, Israel Trejo - Departmento de Servicio al Cliente y Luis Ticknor - Gerente en Recursos Humanos que trabajan en el Park Hyatt Aviara. Cada uno de ellos nos comparte historias que nos enseñan el significado de la atención y cómo es parte importante de quienes son, de sus propios valores personales y cómo lo viven en sus experiencias con los huéspedes y colegas.
![#28 - Leadership Stories with Michel Morauw](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Wednesday Feb 19, 2020
#28 - Leadership Stories with Michel Morauw
Wednesday Feb 19, 2020
Wednesday Feb 19, 2020
I have a conversation with Michel Morauw, Area Vice President and General Manager at the Hyatt Regency Paris Etoile about preferences on leading based on our preferences as people. We look to be the perfect Leader however there isn’t one perfect Leader because we all have different preferences and strengths. Michel shares how important it is to be yourself and to know your leadership strengths so you may bring that to a well-rounded collaborative team where everyone can contribute their strengths. He advises you to not be focused on the strategy of your career – do what you’re good at and you will be noticed.
![#27 - Leadership Stories with Jan Peter van der Ree](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Tuesday Feb 18, 2020
#27 - Leadership Stories with Jan Peter van der Ree
Tuesday Feb 18, 2020
Tuesday Feb 18, 2020
I have a conversation with Jan Peter van der Ree, Area Vice President and General Manager at the Grand Hyatt Berlin about the ability to say yes! Our guests come to stay with us and don’t understand why we would say no when they ask us for something. Jan Peter believes we must create a culture of ‘say yes to guest’ and shares what he believes are the only reasons to say no to guests. He challenges Leaders to setup your team so they want to say yes to guests, do the extra work necessary and Leaders must give their teams the resources they need to execute.
![#26 - Leadership Stories with Paul Devitt](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Feb 13, 2020
#26 - Leadership Stories with Paul Devitt
Thursday Feb 13, 2020
Thursday Feb 13, 2020
I have a conversation with Paul Devitt, Senior Vice President - Field Operations for the Central/East Region where he shares his career journey and his approach to supporting his region. Paul is committed to understanding his hotel’s day to day operations so can be a valuable resource for them. We discuss how more than ever Leaders need to be creative and take risks to drive results with less – he challenges all of us to work smarter and enlist others so we take care of our colleagues, produce great guest experiences and drive revenue.
![#25 - Leadership Stories with Eron Hodges](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Feb 06, 2020
#25 - Leadership Stories with Eron Hodges
Thursday Feb 06, 2020
Thursday Feb 06, 2020
I have a conversation with Eron Hodges, General Manager at Hyatt Regency Santa Clara where he shares his career journey and the significance mentors have played in his career advancement. Eron believes one of the main responsibilities of a mentor is to make time for who they are supporting and how both participants are learning from each other in this mentor relationship. He shares how he now is committed to paying it forward by mentoring our future Leaders.
![#24 - Expert Talk with Sacha Lindekens: Relationship Management](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Friday Dec 06, 2019
#24 - Expert Talk with Sacha Lindekens: Relationship Management
Friday Dec 06, 2019
Friday Dec 06, 2019
I have a conversation with Sacha Lindekens, Ph.D., a Partner with Avion Consulting where he advises organizations on strategies to attract, develop and retain top talent and works with leaders to maximize their individual and team effectiveness. I chat with Sacha again around emotional intelligence and we dive into relationship management and influencing others. We focus on how to give effective feedback, the pro and cons of conflict resolution and tips on how to deal with conflict.
![#23 - Expert Talk with Susan Francia and Cam Kiosoglous: Oylmpian Wisdom](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Thursday Dec 05, 2019
#23 - Expert Talk with Susan Francia and Cam Kiosoglous: Oylmpian Wisdom
Thursday Dec 05, 2019
Thursday Dec 05, 2019
I have a conversation with Susan Francia, Olympic Rower and Gold Medalist and Cam Kiosoglous, Ph.D.,one of the U.S. National Team Rowing coaches where they share a few of the lessons they spoke about at the GM Summit. We discuss the value preparing yourself and your team for the extreme so when it’s time to perform they can handle anything. They share the importance of selecting the right people to form a team built on trust and respect so when adversity presents, the team will prevail.
![#22 - Expert Talk with Lex Gillette and Jerome Avery: Olympian Wisdom](https://pbcdn1.podbean.com/imglogo/image-logo/4469140/craft-leadership-logo2_300x300.png)
Wednesday Dec 04, 2019
#22 - Expert Talk with Lex Gillette and Jerome Avery: Olympian Wisdom
Wednesday Dec 04, 2019
Wednesday Dec 04, 2019
I have a conversation with Lex Gillette, Team USA Paralympic Long Jumper and Jerome Avery, Guide Runner for Team USA Paralympic Team where they share a few of the lessons they spoke about at the GM Summit. They share their individual athletic careers and how they’ve evolved as athletes to be where they are today: Lex being an individual performer to building a trusting relationship with a guide runner on the track and off the track and Jerome going from an individual performer to a Coach as a guide runner and how his coachee’s successes keep him hungry.